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Contact Center Software for Asterisk Telephony

Contact Center Software for Asterisk Telephony

Information for Asterisk based contact centers

Category: time of day calling

Posted on September 22, 2015

Don’t Let Them Call You Around The Clock

Keep your schedule as open or as tight as you want

There are a lot of call centers that aren’t open around the clock. You may have one. It makes sense – it’s hard to staff all hours, and you may not really need to. So you close at a certain time. After that, callers get an after hours message, an answering service, or something else. But is that fair? Continue reading “Don’t Let Them Call You Around The Clock”

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