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Contact Center Software for Asterisk Telephony

Contact Center Software for Asterisk Telephony

Information for Asterisk based contact centers

Category: telephony software

Posted on October 31, 2014

From Call Center to Contact Center

The changing marketplace is quickly bringing about new technologies for communication including e-mail, Twitter, and SMS. Increasingly, consumers are moving to these new mediums and expecting businesses to do the same. Staying on top of these fast growing channels of communication can provide an edge to the contact center of the future.
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