A colleague once visited a client site, and found their server room to be a nightmare. Among other things, they had insisted their telco give them a PRI connection due to the improved reliability they thought they’d get. They had also decided to use a PRI to SIP connection in the server room to allow the flexibility of moving the telphony connection from one server to another if needed. When Justin got there, he found a SIP to PRI device on the telco side, and a PRI to SIP device connecting in to Asterisk. Continue reading “Four Keys To Soft Phone Delight”