Skip to content
Contact Center Software for Asterisk Telephony

Contact Center Software for Asterisk Telephony

Information for Asterisk based contact centers

Category: Q/A

Posted on November 17, 2015

Stop Giving Your Q/A Team Your Client’s Credit Card Numbers

Have you ever had someone ask for your credit card number over the phone? That question always makes me uncomfortable.  My personal policy is to never give it out if I’m the one who was called. If I have called in, and it makes sense in the context of the call, I give it out over the phone. Continue reading “Stop Giving Your Q/A Team Your Client’s Credit Card Numbers”

More Information

  • About
  • About Indosoft

Recent Posts

  • Monitoring Agents: Are Your Agents Performing? Are They Even Trying To?
  • Manage Your Servers Before They Manage Your Call Center
  • What’s Past is Past. Old Data Belongs There.
  • Developing Q-Suite NG
  • Softphones for Contact Centers in 2017
  • Useful Queue Control Features in the Dialplan Builder
  • Happy Halloween! Scary Contact Center ACD Situations!
  • Advanced IVRs in Your Contact Center ACD
  • Bigger Isn’t Always Better: Keeping ancient data around is a bad idea for your Contact Center
  • Uncharted 4: A Thief’s End Pushes the PS4 to the Limit: FastAGI Can Push Your Asterisk Contact Center There As Well
multi-site distributed call centers progressive dialing agent telephony devices ACD with Skills based routing Contact Center ACD Predictive Dialer visual ivr builder High Availability Inbound ACD admin screens multi-tenant SIP Predictive dialing outbound dialer PBX dialplan builder contacts agent monitoring Asterisk cluster Call Center ACD Asterisk CTI asterisk Asterisk inbound call center Call Survival ACD Asterisk for the Enterprise contact center Skills based routing Live Monitoring Asterisk Contact Centers Asterisk-based outbound call center software Call Center Software Contact center technology platform server configuration leads agent screens auto dialer asterisk dialplan builder call monitoring preview dialing power dialing Contact Centers Cloud contact center ACD for Asterisk agent owned leads
Proudly powered by WordPress