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Contact Center Software for Asterisk Telephony

Contact Center Software for Asterisk Telephony

Information for Asterisk based contact centers

Category: Q/A

Posted on November 17, 2015

Stop Giving Your Q/A Team Your Client’s Credit Card Numbers

Have you ever had someone ask for your credit card number over the phone? That question always makes me uncomfortable.  My personal policy is to never give it out if I’m the one who was called. If I have called in, and it makes sense in the context of the call, I give it out over the phone. Continue reading “Stop Giving Your Q/A Team Your Client’s Credit Card Numbers”

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