Skip to content
Contact Center Software for Asterisk Telephony

Contact Center Software for Asterisk Telephony

Information for Asterisk based contact centers

Category: Q/A

Posted on November 17, 2015

Stop Giving Your Q/A Team Your Client’s Credit Card Numbers

Have you ever had someone ask for your credit card number over the phone? That question always makes me uncomfortable.  My personal policy is to never give it out if I’m the one who was called. If I have called in, and it makes sense in the context of the call, I give it out over the phone. Continue reading “Stop Giving Your Q/A Team Your Client’s Credit Card Numbers”

More Information

  • About
  • About Indosoft

Recent Posts

  • Monitoring Agents: Are Your Agents Performing? Are They Even Trying To?
  • Manage Your Servers Before They Manage Your Call Center
  • What’s Past is Past. Old Data Belongs There.
  • Developing Q-Suite NG
  • Softphones for Contact Centers in 2017
  • Useful Queue Control Features in the Dialplan Builder
  • Happy Halloween! Scary Contact Center ACD Situations!
  • Advanced IVRs in Your Contact Center ACD
  • Bigger Isn’t Always Better: Keeping ancient data around is a bad idea for your Contact Center
  • Uncharted 4: A Thief’s End Pushes the PS4 to the Limit: FastAGI Can Push Your Asterisk Contact Center There As Well
Contact Centers server configuration progressive dialing Call Survival Live Monitoring Contact center technology platform Asterisk for the Enterprise Asterisk-based outbound call center software power dialing contact center call monitoring Asterisk CTI Cloud contact center leads Asterisk cluster agent owned leads ACD with Skills based routing Asterisk inbound call center contacts Call Center ACD asterisk visual ivr builder agent telephony devices PBX Asterisk Contact Centers Skills based routing High Availability Contact Center ACD preview dialing asterisk dialplan builder Call Center Software admin screens multi-site distributed call centers SIP outbound dialer Predictive dialing agent screens Inbound ACD Predictive Dialer dialplan builder auto dialer agent monitoring ACD for Asterisk ACD multi-tenant
Proudly powered by WordPress