A priority for any new call center installation, once calls are being successfully dialed, is making those calls at the lowest cost. Trunk usage charges are a very visible number, and a tempting target for savings. It is vital that call center software offer a means of ensuring that calls get dialed in an economical manner. An Asterisk Cloud-based call center should be no different. Continue reading “Trunk Selection and Cost Control – Simple Least Cost Routing”
Contact Center Software for Asterisk Telephony
Information for Asterisk based contact centers