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Contact Center Software for Asterisk Telephony

Contact Center Software for Asterisk Telephony

Information for Asterisk based contact centers

Category: large contact centers

Posted on December 9, 2012

Large contact center deployments

Large contact center deployment can start with an install base of few hundred seats, going all the way to thousand plus seats. Using “number of concurrent calls” is a better measure of the capacity of the contact center platform but many legacy manufacturers use agent seat counts for licensing purposes. Continue reading “Large contact center deployments”

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