Skip to content
Contact Center Software for Asterisk Telephony

Contact Center Software for Asterisk Telephony

Information for Asterisk based contact centers

Category: large contact centers

Posted on December 9, 2012

Large contact center deployments

Large contact center deployment can start with an install base of few hundred seats, going all the way to thousand plus seats. Using “number of concurrent calls” is a better measure of the capacity of the contact center platform but many legacy manufacturers use agent seat counts for licensing purposes. Continue reading “Large contact center deployments”

More Information

  • About
  • About Indosoft

Recent Posts

  • Monitoring Agents: Are Your Agents Performing? Are They Even Trying To?
  • Manage Your Servers Before They Manage Your Call Center
  • What’s Past is Past. Old Data Belongs There.
  • Developing Q-Suite NG
  • Softphones for Contact Centers in 2017
  • Useful Queue Control Features in the Dialplan Builder
  • Happy Halloween! Scary Contact Center ACD Situations!
  • Advanced IVRs in Your Contact Center ACD
  • Bigger Isn’t Always Better: Keeping ancient data around is a bad idea for your Contact Center
  • Uncharted 4: A Thief’s End Pushes the PS4 to the Limit: FastAGI Can Push Your Asterisk Contact Center There As Well
server configuration Call Center Software ACD for Asterisk Asterisk-based outbound call center software Call Survival Asterisk CTI Contact Center ACD outbound dialer preview dialing High Availability dialplan builder multi-tenant progressive dialing Call Center ACD Asterisk Contact Centers Asterisk inbound call center call monitoring agent telephony devices agent owned leads power dialing Predictive dialing Asterisk for the Enterprise admin screens Predictive Dialer PBX visual ivr builder multi-site distributed call centers Live Monitoring asterisk Asterisk cluster leads Contact Centers auto dialer agent monitoring contacts ACD asterisk dialplan builder Skills based routing agent screens Inbound ACD Cloud contact center contact center Contact center technology platform SIP ACD with Skills based routing
Proudly powered by WordPress