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Contact Center Software for Asterisk Telephony

Contact Center Software for Asterisk Telephony

Information for Asterisk based contact centers

Category: DNC lists

Posted on July 21, 2015

Managing Do Not Call Lists

Do not call list checking

Sometimes part of customer service is making sure that you never bother them again. It’s a sad part of the call center business, but that doesn’t make it any less true. Since the United States Federal Trade Commission established the National Do Not Call (DNC) Registry in 2003, DNC blocking earned extra importance.

In most call centers, there are two kinds of Do Not Call lists: Continue reading “Managing Do Not Call Lists”

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