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Contact Center Software for Asterisk Telephony

Contact Center Software for Asterisk Telephony

Information for Asterisk based contact centers

Category: Dialer Integration

Posted on December 29, 2011

ACD and Dialer Integration to CRM

 

CRM Software offering real-time insight into lead and contact management has become a critical component of modern Sales and Marketing. Most organizations use popular CRM like Saleforce or Microsoft Dynamics or custom developed CRM application. These are either hosted in the Cloud and SaaS based or, custom developed Applications hosted internally in-premise.

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