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Contact Center Software for Asterisk Telephony

Contact Center Software for Asterisk Telephony

Information for Asterisk based contact centers

Category: call center network

Posted on April 28, 2015

Why Your Best Guess Is Probably Wrong

Interesting fact: there is a 99% correlation between the divorce rate in Maine and margarine consumption in the US. I was reminded of that fact on Monday when we got a call from a client complaining about audio quality. His question was whether pulling his weekly report was causing the issue.
Continue reading “Why Your Best Guess Is Probably Wrong”

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